Product Updates

Edit passenger
passport details

  • C Teleport

    Marketing team

  • Dec 24, 2018
    Published
  • Follow us

After a booking is being made, no details can be changed anymore. The ticket is being booked to the travelling passenger, which cannot be altered, only cancelled. Still, sometimes passenger passport details need to be changed, for instance when a passport expires and old details were still in the crew manager’s database. The rightful passport details should always be assigned to the ticket.

Therefore we created the “Edit passenger passport details” feature. This feature applies to made bookings. You are allowed to alter the nationality, date of birth, sex, passport issuing country, passport number and passport expiry date. In order to edit the passenger details, please follow these three simple steps.

Step 1

Go to your archive and click on a booking that still needs to depart.

 
Step 2

Click on the three dots, next to the price of the ticket, to go to the “Change passenger details” menu.

 
Step 3

Now you can change the passenger passport details.

Please do make sure that all fields are filled out. And please also double check, to make sure you entered the correct passenger passport details otherwise, the passenger will not be able to take the flight.

Happy bookings 🙂

Subscribe to our blog

Product Updates

Learn more
  • March 1, 2021
    Booking marine flights with an app: why you won’t miss the human touch
    Read article
  • January 5, 2021
    Compare flight fares
    from different sources
    Read article
  • August 12, 2020
    Save Costs With Budget
    Control & Approval for
    Marine Flights
    Read article

Ready to take the step?
Join the future of travel today