Keeping track of actions taken with every booking can help crew managers save valuable time. For example, it might be helpful to see who requested a cancellation and when. This way, if necessary, a crew manager can reach out to his colleague to get insights on why a particular ticket was cancelled.
Especially in large organizations where many crew managers need to collaborate, it can be truly helpful to have all the booking information of a ticket available for anyone.
Our latest update allows crew managers to see the full history of each ticket, including the exact date and time a ticket was cancelled and which user requested the cancellation.
The backtrack of actions taken with each ticket is available in the archive section.
From there it is easy to select any booking and check the back-track of actions taken in the relevant screen.
We hope you will find this new update useful.
Happy bookings 🙂